Terms & Conditions for Bostan Homes

Last updated: 01/04/25 | Effective immediately

These Terms & Conditions govern your use of Bostan Homes' HMO property management services in Milton Keynes. By engaging our services, you agree to comply with these terms.

1. Services Provided

Bostan Homes offers comprehensive HMO management services including:

  • Tenant sourcing and referencing
  • Rent collection and financial reporting
  • Property maintenance coordination
  • HMO licensing compliance
  • 24/7 emergency support
  • Guaranteed rent options (where applicable)

2. Landlord Responsibilities

As a landlord using our services, you agree to:

  • Provide accurate property information
  • Maintain valid HMO license (or allow us to obtain one)
  • Fund necessary repairs and maintenance
  • Ensure property meets safety standards
  • Provide access for inspections when required

3. Fees and Payments

Our fee structure includes:

  • Management fees: [X]% of collected rent
  • Tenant finder fee: [£X] per tenancy
  • Additional charges may apply for specific services
  • Payment is due within [X] days of invoice

4. Tenant Management

Regarding tenant relationships:

  • We conduct thorough tenant referencing
  • Tenancy agreements are typically 6-12 months
  • Deposits are held in a government-approved scheme
  • We handle tenant complaints and disputes

5. Maintenance and Repairs

Our maintenance policy:

  • Emergency repairs are addressed within 24 hours
  • Non-emergency repairs within 14 working days
  • Landlord approval required for major works

6. Termination

Either party may terminate this agreement with [X] days written notice. Early termination fees may apply as per your service contract.

7. Liability

Bostan Homes is not liable for:

  • Pre-existing property conditions
  • Tenant damage beyond normal wear and tear
  • Losses due to circumstances beyond our control

8. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these terms. Continued use of our services constitutes acceptance of the modified terms.

10. Contact Us

For questions about these terms, please contact:

Bostan Homes
Suite 4 Douglas House, 32-34 Simpson Road, Bletchley, MK1 1BA
Email: sbostan@bostanhomes.co.uk
Phone: 0799 940 7049